Boardee is a classroom whiteboard, made by Boardee Pty Ltd ("Boardee", "we", "us"), a company incorporated in Queensland, Australia. We build for teachers, and we've tried to write this policy the way we'd want one written for us — plainly, and without burying the important parts. This page explains what we collect, why, and the choices you have.
Scope of this policy
This policy covers our website, the Boardee app at boardee.app, and the tools, games, and AI features within them (together, the "Service"). It applies to the people who create Boardee accounts — primarily teachers and other educators — and to visitors of our marketing site. It does not govern third-party sites we link to, which have their own policies.
Information we collect
We collect only what we need to run the Service:
- Account information. When you sign up, we collect your name, email address, and (for paid plans) billing details processed by our payment provider. We never see or store your full card number.
- Board content. The boards you create — widgets, text, images, uploads, game setups, and settings — are stored so you can return to them across sessions and devices.
- Usage information. We collect data about how the Service is used — pages viewed, features opened, interactions, browser and device type, referrer or campaign information, and approximate location derived from your IP address — to keep it reliable and improve it. We use random browser and session identifiers and, when you are signed in, an account identifier to understand a journey across sessions.
- Communications. If you email us or fill in a form, we keep that correspondence so we can help and follow up.
You can use most tools and games on our site without an account. In that case we use random anonymous and session identifiers rather than your name or email. If you later sign in or create an account in the same browser, that earlier activity may be associated with your account so we can understand the full product journey.
How we use information
We use the information above to:
- provide, maintain, and secure the Service, and save your boards;
- process payments and manage subscriptions;
- respond to your questions and provide support;
- understand which features help teachers, and improve them;
- send you service and account messages (and, only if you opt in, occasional product news); and
- detect, prevent, and address abuse, fraud, or security issues.
We do not sell your personal information, and we don't run third-party advertising on the Service.
AI features
Some Boardee features let you generate widgets, images, games, or text from a prompt. When you use them, the prompt you type — and, where relevant, the content you're working on — is sent to third-party AI services that generate the result. Your request may be routed across different AI providers, each of which handles it under its own terms and privacy practices that we don't control. Because of that, please don't enter sensitive personal information about yourself or your students into AI prompts.
How we share information
We share information only in these limited cases:
- Service providers. Companies that host our infrastructure, process payments, deliver email, provide analytics (including PostHog), and power our AI features — each bound by contract to protect your information and use it only to provide their service to us.
- Legal reasons. When required by law, or to protect the rights, safety, and property of Boardee, our users, or the public.
- Business transfers. If Boardee is involved in a merger, acquisition, or sale of assets, information may transfer as part of that deal; we'll notify you of any change in how it's handled.
Cookies & analytics
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. With your consent where required, we usePostHog for product analytics and session replay. Analytics help us see which features matter, where people get stuck, and where things break.
A session replay is a visual reconstruction of interactions with the Service. It may show navigation and classroom content displayed on a board, including text and images. We mask form inputs, exclude sensitive authentication, account, support, and billing surfaces, strip query strings and URL fragments, and do not send network request or response bodies to PostHog. Embedded iframes and canvas content are also blocked from replay capture.
You can decline or withdraw non-essential analytics through our cookie controls and can also control cookies through your browser settings. Blocking some cookies may affect how the Service works.
Children's privacy
Boardee is a tool for teachers. Accounts are for adults, and the Service is not directed to children, so we don't knowingly collect personal information from children to create accounts. Students may view or interact with a board a teacher is running, but Boardee is designed so that ordinary classroom use doesn't require students to sign in or provide personal details.
Teachers and schools are responsible for using Boardee in line with the laws that apply to them — such as COPPA and FERPA in the United States, or the Privacy Act 1988 in Australia — and for obtaining any parental or institutional consent their setting requires before entering student information. If you believe a child has provided us personal information, contact us and we'll delete it.
Data retention
We keep information for as long as your account is active and as needed to provide the Service. If you close your account, we delete or anonymize your personal information within a reasonable period, except where we must keep it to meet legal, tax, or security obligations, or to resolve disputes.
Security
We take reasonable steps to protect your information, including encryption in transit and access controls appropriate to the size of our team and the sensitivity of the data. No method of transmission or storage is completely secure, so we can't guarantee absolute security — but we work to keep your data safe and will notify you and regulators as required if something goes wrong.
Your rights & choices
We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Depending on where you live — under those principles, the GDPR in Europe, or the CCPA/CPRA in California — you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. You can exercise these by emailing us (or, where the option exists, in your account settings). We won't discriminate against you for exercising these rights, and we'll respond within the time the law allows. If we ever rely on your consent, you can withdraw it at any time.
International transfers
Boardee is operated from Australia, and we and our service providers may process your information in Australia, the United States, and other countries. Where the law requires it, we take reasonable steps and use appropriate safeguards — such as standard contractual clauses — to protect information that moves across borders.
Changes to this policy
We may update this policy as Boardee evolves. When we make material changes, we'll update the "Last updated" date above and, where appropriate, let you know in the app or by email. Continuing to use the Service after a change means you accept the updated policy.
Contact us
Questions about privacy, or want to exercise a right? Email us at[email protected]. We're a small team and we read every message. If you're in Australia and we can't resolve a privacy concern, you can also contact the Office of the Australian Information Commissioner (OAIC) atoaic.gov.au.
